Telephone and Call Center Support Services

We take calls in your company’s name

Our telephone service is based on the latest software. This recognises that the incoming call is for your company and provides your telephone secretary with all important information at a glance.
So your customers always get the feeling that their matters are in professional hands and will be dealt with while you concentrate on what’s really important! Your MailboxNow telephone service has got your back!

Basic, onetime telephone service set-up fee 99 €

Onetime fee, unlimited possibilities.
Mon - Fri 9:00 - 18:00 (also on public holidays)
Email messaging: included
Call forwarding: included
Set up fee of 99 €
Cost per minute vary depending on the desired secretary service
We’d be happy to flexibly work around your preferences and can make any special requests
reality.
All prices subject to additional statutory VAT

A professional office service is the extended arm of good customer service. It stands for high customer-orientation. Especially small and medium-sized companies benefit from this bookable offer - as there are always times when nobody can be reached. Successful initial contact with customers is the first step towards customer loyalty. Around two thirds of all customers decide to deal with their concerns via telephone. If the potential new customer or even existing customer is unsuccessful due to a lack of availability, they will mostly turn to the competition in their frustration.

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And an answering machine generally doesn’t solve the problem. As customer requests want to be dealt with directly - after all, time is at a premium. An office service prevents your callers turning to your competition - giving you a competitive edge. So you achieve customer proximity and palpable revenue increases that bring your company further ahead.
The MailboxNow solution isn’t complicated. The office service and telephone service take place in the background, without the caller noticing, completely in line with your preferences and requirements. Incoming calls are forwarded using installed call forwarding to our friendly secretaries and answered and/or handled in the manner you prefer. You can decide on the times that call forwarding applies at the touch of a button. Whether you’re in a customer meeting, on a business trip or on a well-earned holiday: our capable staff will take your calls in your company’s name, put calls through and make appointments. Our office services also include sending information material to your customers on request. Our competent telephone service is based on modern software. This reliably tells us that the caller would like to reach your company - and
provides your personal on-call secretary with all the necessary information. So you are available for your customers at all times, creating a professional impression defined by high customer-orientation, fast customer service and friendly competence. In the meantime, you have the chance to deal with more important things in peace. After all, your callers are in the best hands with MailboxNow!

Your contact:

Mr Ron Friedl, Managing Director
E-Mail: r.friedl@mailboxnow.de
Tel.: 089 / 215 54 36 92

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